Sophia Soma Integrative Wellness | DBA: Conscious Life Design

Owner: Dr. Brandi Nelson

Website: drbrandinelson.com

Effective Date: March 10, 2026

This Privacy Policy describes how Sophia Soma Integrative Wellness, doing business as Conscious Life Design ("Company," "we," "us," or "our"), collects, uses, and protects the personal information of clients and visitors who access our website, programs, memberships, and services.

1. Information We Collect

We collect the following categories of personal information:

• Full name and email address

• Phone number

• Payment and billing information (processed securely through third-party payment processors)

• Information you voluntarily provide through intake forms, coaching sessions, or program enrollment

• Website usage data (cookies, browser type, IP address, pages visited)

2. How We Use Your Information

We use your personal information to:

• Deliver coaching programs, memberships, and services you have purchased

• Send program-related communications, updates, and resources

• Process payments and manage billing

• Respond to inquiries and provide customer support

• Send SMS/text messages when you have opted in

• Send email newsletters and marketing communications (with your consent)

• Improve and personalize your experience with our programs

• Comply with legal obligations

3. SMS Opt-In Details

By providing your phone number and opting in to SMS communications, you consent to receive text messages from Conscious Life Design, including program updates, appointment reminders, and promotional content.

• Message and data rates may apply

• Message frequency varies

• You may opt out at any time by replying STOP to any text message

• For help, reply HELP or contact us at [email protected]

• We do not sell or share your phone number with third parties for marketing purposes

Mobile information will not be shared with third parties or affiliates for marketing or promotional purposes. SMS consent is not shared with any third party.

4. Cookie & Tracking Practices

Our website uses cookies and similar tracking technologies to enhance your experience. Cookies are small data files stored on your device. We use:

• Essential cookies: Required for website functionality

• Analytics cookies: Help us understand how visitors interact with our website (e.g., Google Analytics)

• Marketing cookies: Used to deliver relevant content and advertisements

You may disable cookies through your browser settings. Note that some features of our website may not function properly if cookies are disabled.

5. Data Security and Handling

We take the security of your personal information seriously. We implement reasonable administrative, technical, and physical safeguards to protect your data from unauthorized access, disclosure, alteration, or destruction. Your payment information is processed through secure, PCI-compliant third-party processors and is never stored directly on our servers.

While we take every reasonable precaution, no method of transmission over the internet or electronic storage is 100% secure. We cannot guarantee absolute security.

6. Sharing of Information

We do not sell, rent, or trade your personal information to third parties. We may share your information only in the following limited circumstances:

• With payment processors to complete transactions (e.g., Stripe, PayPal)

• With service providers who assist in operating our business under confidentiality agreements

• When required by law, court order, or governmental authority

• To protect the rights, safety, or property of our company or others

7. Your Rights

As a client or website visitor, you have the right to:

• Access the personal information we hold about you

• Request correction of inaccurate information

• Request deletion of your personal information (subject to legal obligations)

• Opt out of marketing communications at any time

• Withdraw consent for SMS communications by replying STOP

Colorado residents may have additional rights under the Colorado Privacy Act (CPA). To exercise your rights, contact us at [email protected].

8. Mobile Information Sharing Statement

We are committed to protecting the privacy of your mobile information. Your mobile phone number and SMS opt-in consent will NOT be shared with third parties for marketing or promotional purposes. All mobile data is used solely to communicate with you directly regarding your services, programs, and membership with Conscious Life Design.

9. Children's Privacy

Our services are intended for individuals aged 18 and older. Users between the ages of 16 and 17 must have verifiable parental or guardian consent before enrolling in any program or service. We do not knowingly collect personal information from individuals under the age of 18 without parental consent.

10. Changes to This Policy

We reserve the right to update this Privacy Policy at any time. Changes will be posted on our website with an updated effective date. Your continued use of our services after changes are posted constitutes your acceptance of the revised policy.

11. Contact Us

For questions, concerns, or to exercise your privacy rights, please contact:

Sophia Soma Integrative Wellness | DBA: Conscious Life Design

Owner: Dr. Brandi Nelson

Email: [email protected]

Location: Severance, Colorado

Website: drbrandinelson.com